Plum creates a new in-room revenue stream that helps offset the revenue lost due to laptops and mobile phones. Equally important, Plum delivers an elegant “in-room service” that enhances the value of the hotel’s room product and elevates the guest experience. Plum’s cloud service tracks consumption and profitability in real time, bringing more insights and capabilities to your business.
Hoteliers risk losing as many as 22% of customers, if even a single negative review is found by consumers who are considering making a reservation. Plum can help significantly reduce that number by enabling you to instantly recover service such as noise, odor, or a broken remote control by granting a guest a complimentary Plum pour.
80% of luxury hotels guest are wine drinkers that enjoy a glass of wine regularly. Plum’s incredible technology helps you deliver a highly refined in-room wine by the glass experience. Plum works with and two standard 750ml bottles and any closure, enabling you to curate selection, price, serving size, temperature, and tasting notes.
Amenity programs are essential to building loyalty but come at a high cost. Plum integrates into your PMS, allowing you to reduce those costs by virtually sending a glass or bottle of wine to the guest room. Plum lives inside the guest room ensuring you can always deliver a wine amenity instantly and without disturbing the guest.