Transforming wine by the glass in hotel guest rooms

The New Guest Experience

Service Recovery

Instantly recover service before it becomes a negative review on TripAdvisor

Guest Recognition

Reward VIPs and celebrate special occasions at the touch of a button

Refine wine by the glass

Offer guests a perfectly preserved and chilled glass of red or white wine, on-demand

Capture Plum Moments


Business guests want a glass of wine while catching up on email, not a bottle of wine

Increase Revenue

Take your F&B business to the next level

Enhance Profit

Plum is a profit center in as few as 3 glasses

Improve Guest Engagement

80% of luxury hotel guests drink wine regularly

Upsell Groups

Offer a welcome glass of wine to wedding guests and corporate groups

Reduce Expenses

Wine Meets Guest Room Automation

Virtualize an Amenity

Significantly reduce labor costs by virtually sending a glass or bottle of wine to the guest room

Increase Direct Bookings

Incent guests to book direct by including glasses of wine in their room package

Cloud Based Management

Automatically track consumption, bill guest folio, and notify housekeeping when bottles need replacing